These terms and conditions outline the rules and regulations for the use of Mhor92’s website and services. By accessing this website and placing an order, you accept and agree to comply with these terms and conditions. Please read them carefully.

1. General Information

Mhor92 specializes in custom printing solutions. These terms govern the use of our website, products, and services. If you do not agree with these terms, please refrain from using our services.

2. Ordering Process

• Custom Orders: Upon placing a custom order, you will receive a digital proof for approval before production begins. Review the proof carefully, as production will only start after your final approval. Changes cannot be made once production starts.
• Order Confirmation: After placing an order, you will receive a confirmation email. Review the order details and contact us immediately for any corrections.

3. Pricing and Payments

• Pricing: All prices are displayed in pounds and may change without prior notice. Prices include VAT unless stated otherwise.
• Custom Orders: Full payment for custom orders is required after approving the digital proof. Production will not commence until full payment is received.

4. Delivery and Shipping

• Shipping Costs: Calculated based on your location and order size.
• Delivery Times: Estimated delivery times are 5-7 working days. However, exact delivery dates are not guaranteed.
• Delays: Mhor92 is not responsible for shipping delays caused by third-party services, customs, or other factors beyond our control.

5. Returns and Refunds

• Custom Orders: Returns or refunds are not accepted for custom printing orders once production begins, as these products are uniquely designed.
• Damaged or Defective Products: If you receive a damaged or defective product, contact us within 7 days of delivery with photos. We will arrange a replacement or refund.

6. Design and Intellectual Property

• Custom Designs: By submitting a design to Mhor92, you confirm ownership or legal rights to the design. You grant Mhor92 a non-exclusive, royalty-free license to use, reproduce, and modify the design for production purposes.
• Intellectual Property: All content on the Mhor92 website, including text, images, graphics, and logos, is owned by Mhor92 or its licensors. Unauthorized use or reproduction is prohibited.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

8. Limitation of Liability

Mhor92 is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services. Our total liability will not exceed the amount paid for the products or services in question.

9. Changes to Terms

Mhor92 reserves the right to modify these terms and conditions at any time. Changes will be posted on our website. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Mhor92 operates, without regard to conflict of law principles.

11. Contact Information

If you have any questions about these terms and conditions, please contact us:

• Email: studio@mhor92.com
• Phone: +44 7807 475842

By using Mhor92’s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.